Frequently Asked Questions
WHAT CAUSES HAIR LOSS IN GENERAL?
The term “common baldness” usually means male-pattern hair loss. Male-pattern hair loss is the most common cause of hair loss in men. Men who have this type of hair loss usually have inherited the trait (hair follicles receptive to DHT bonding). Men who start losing their hair at an early age tend to develop more extensive baldness. In male-pattern baldness, hair loss typically results in a receding hair line and baldness on the top of the head.
WHAT IS COMMON BALDNESS?
In typical male pattern hair loss, hair follicles that carry genetic coding bond with DHT (dihydrotestosterone – a hormone that slowly kills the hair follicle), weaken hair and slowly cause it to fall out. The hair follicles on the back and lower sides of the head do not attract DHT. Hair on the front, above the temples, top of scalp and crown can all be DHT receptive, depending on your genetic coding. Hair grafts are taken from donor areas on the back and sides, where follicles are not affected by DHT. When these grafts are transplanted to the front, crown, and top of scalp, they retain their resistance to DHT hair loss and last a lifetime.
Some medicines, hormonal changes, disease (such as lupus or diabetes) and major stress to the body (surgery, accident) can cause hair loss.
DHT hair loss affects two in three men. While many other “solutions” and miracle shampoos promise their product blocks DHT, only two were approved by the FDA, finasteride and minoxidil. Although a great product, it still doesn’t promise fast, natural, permanent and cost effectiveness that hair grafts promise.
IS HAIR TRANSPLANT PROCEDURE PAINFUL?
WILL MY NEW HAIR LOOK NATURAL?
WHAT IS INVOLVED IN A HAIR TRANSPLANT?
ARE HAIR TRANSPLANTS THE ANSWER TO MALE PATTERN HAIR LOSS?
WILL I NEED MORE THAN ONE PROCEDURE?
WHAT DOES THE HEALING PROCESS INVOLVE?
WHAT IS THE MOST HAIR GRAFTS I CAN HAVE AT ONE TIME?
HOW LONG WILL THE PROCEDURE LAST?
WILL I BE ABLE TO DRIVE HOME AFTER THE SURGERY?
WHY DOES THE NEW HAIR HAVE TO FALL OUT?
HOW LONG DOES IT TAKE FOR THE NEW HAIR TO GROW?
HOW LONG DO I HAVE TO WAIT UNTIL I HAVE ANOTHER PROCEDURE?
CAN I USE PROPECIA OR ROGAINE AFTER MY SURGERY?
Definitions and interpretation
Data: collectively all information that you submit to MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED, we or us: MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED, a company incorporated in England and Wales with registered number European House whose registered office is at 2 The Barn, Cherry Tree Farm, Cherry Tree Lane, Rostherne, Altrincham, Cheshire, England, WA14 3RZ;
User or You: any third party that accesses the Website and is not either (i) employed by MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED and accessing the Website in connection with the provision of such services; and
Website: the website that you are currently using, www.mhrclinic.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
the singular includes the plural and vice versa;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
For purposes of the applicable Data Protection Laws, MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED is the “data controller”. This means that MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED determines the purposes for which, and the manner in which, your Data is processed.
We may collect the following Data, which includes personal Data, from you:
contact Information such as email addresses and telephone numbers;
IP address (automatically collected);
web browser type and version (automatically collected);
operating system (automatically collected);
How we collect Data
We collect Data in the following ways:
data is given to us by you; and
data is collected automatically.
Data that is given to us by you
MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you elect to receive marketing communications from us;
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
transmission by email of marketing materials that may be of interest to you;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
Who we share Data with
We may share your Data with the following groups of people for the following reasons:
our employees, agents and/or professional advisors – to provide a better service to you;
third party service providers who provide services to us which require the processing of personal data – to collate and manage our database and provide a secure method of data storage;
surgeons, doctors and our treatment specialists who perform or provide treatments;
Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:
access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: email@example.com.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: firstname.lastname@example.org.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact MEDICAL HAIR RESTORATION CLINIC (MANCHESTER) LIMITED by email at email@example.com.
05 June 2019